Terms and Conditions

Welcome to Zolodesk! These terms and conditions outline the rules and regulations for the use of our platform and services. By accessing or using Zolodesk, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Services Provided

Zolodesk provides a support help desk platform that allows users to manage customer queries, generate tickets, and streamline support operations. We reserve the right to modify or discontinue our services at any time without prior notice.

3. User Responsibilities

As a user, you agree to:

  • Provide accurate and up-to-date information during registration.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.
  • Use our services only for lawful purposes and in accordance with applicable laws.

4. Payment and Subscription

Our services may require payment of fees. By subscribing to our services, you agree to pay all applicable fees as outlined in your subscription plan. We may change our fees at any time, with notice provided to you.

5. Refund and Cancellation Policy

Please refer to our Refund and Cancellation Policy for details regarding refunds, cancellations, and trial periods.

6. Limitation of Liability

Zolodesk shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or other intangible losses.

7. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of the services after any changes indicates your acceptance of the new terms.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of United Arab Emirates. Any disputes arising from these terms shall be resolved in the competent courts of United Arab Emirates.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]. We are here to help!